Authored by Zishan Razzaq

Friday, July 22, 2016

The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID 301P0000000D7My. Contact your administrator for help.

Hi All,


Ever run into an error that does not seem to make sense even though it provides the ID and you take that ID place it into the salesforce URL and it brings up nothing. This is the scenario especially when your Flow/Process builder breaks and it provides an error such as this:

"The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID 301P0000000D7My.  Contact your administrator for help."

The ID is not really the ID for the Flow or process builder. To find that out we have to do a little bit of work and here is how:

Navigate to Setup, and in quick search on left hand side type in "Flows"  as so in the screenshot below:























Open up any flow,  By clicking Open next to the flow.


Now in the URL, the last part where there is a salesforce ID, place the ID giving in your error and hit enter, Once you hit enter, it will navigate you to the correct flow and from there you can deactivate it and re-look at why is it failing.




 Hope this helps Enjoy...
Thanks
Zishan